On August 6, 2022, the USPTO will begin requiring all USPTO.gov account holders to verify their identities as a condition for filing electronic trademark forms. When verifying identities, account holders will also need to choose a user role. This move to mandatory verification will enable the USPTO to shut down accounts used by bad actors for fraudulent filings and prevent them from creating new unverified accounts.
During the transition from a voluntary program to a mandatory one, the USPTO modified the original program to include more options and features for trademark filers. Customers now, and after August 6, 2022, have three options for verifying their identities: a paper mail-in form process and two online processes. The online self-service process uses an artificial intelligence facial recognition algorithm only to compare the selfie with the government documents, and the selfie will now be automatically deleted after 24 hours. The new online video chat option involves a conversation with a video chat agent. No selfie is required, and the video is deleted within 30 days.