Why Do Claims Go South? Preventing and Dealing with Stuck Claims
Steven D. Feinberg, M.D., M.S., M.P.H.
Palo Alto, California
This article addresses prevention and management of work injury claims that result in a bad outcome for the injured worker and considerable costs to the payer. I examine the genesis of these claims and how the concerned parties, inadvertently or otherwise, contribute to their development and growth. I place special emphasis on the ways attorneys contribute to a positive or negative outcome for the injured worker and the claim.