Law Practice Management and Technology

The Bottom Line Volume 34, No. 5, December 2013

MCLE Self-Study Article 6 Email Tips for Busy Attorneys

By Scott Spiro
President, Computer Solutions Group, Inc.

If you think you’re the only person slammed with email, you’re wrong. I should know — my company provides I.T. support services to law firms that track huge amounts of information. Essentially, we have all become “knowledge workers.”

Whether it’s working with colleagues, setting up meetings, or closing a deal, email is the main means of work-related communication for everyone. According to a study by McKinsey , an average person spends 28% of their work time reading and responding to emails. And this trend is growing at an alarming rate. Personally, I now receive over 200 emails per day!

For most busy professionals, this incoming horde of information is becoming a huge distraction that prevents them from completing important projects.

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