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Law Practice Management and Technology

The Bottom Line Volume 35, No. 4, October 2014

Coach’s Corner: Outsourcing Is In

By Ed Poll, Esq.
Principal, LawBiz® Management

If you deal with even a handful of companies today, you have undoubtedly encountered some version of outsourcing. Law firms should take note.

The principle of outsourcing is fundamental: do what you do best and let others do what they do best, most efficiently, and at least cost to both you and the client.

Outsourcing is not an entirely new principle for law firms. Many firms for years have outsourced mailroom services and records storage, for example. The latest examples range from legal process outsourcers (LPO) that handle the details of a merger transaction under general supervision of law firm partners, to software companies that analyze millions of document pages electronically for lawyers’ final review as part of litigation due diligence. The goal in either case is to reduce rates and excess staffing for clients’ benefit.

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