Improving Results in Mediation: Practical Lessons From the Science of Decision Making
By Steven G. Pearl
Steven G. Pearl is a Super Lawyerâ¢ mediator and attorney in Los Angeles. He is the principal of The Pearl Law Firm, a co-author of CEB’s California Wage and Hour Law and Litigation, and author of the "California Wage and Hour Law Blog" (www.CAWageandHourLaw.blogspot.com).
Very frequently in mediation, as in life generally, we observe people making decisions that seem irrational, overly emotional, too timid, or unnecessarily risky. Why do intelligent, thoughtful, successful people take courses of action that seem to make no sense?