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Webinar: Is There a Role for the Arbitrator in Settlement?

October 5, 2023 @ 12:00 pm 1:00 pm

1 Hour MCLE

Often, including after arbitration has started, the most efficient and satisfactory resolution of a dispute is by agreement of the parties. This program will explore how to balance the goals of the arbitration process:getting a fair and cost-effective resolution while insuring the impartiality of the arbitrator and the neutrality of the process. The panel will discuss methods of facilitating settlement during arbitration that meet these objectives.
The panelists include veteran domestic and international arbitrators and a client experienced in dealing with high-dollar and high-volume disputes in a variety of forums. The panel will tackle some pressing questions: What does the user of ADR expect from the neutral? What can we learn from international arbitration practice and how easily can these techniques be applied in a US arbitration?  

Non-Member Price: $75.00
Member Price: $25.00

Ruth V. Glick is a full-time domestic and international arbitrator and mediator whose background as a lawyer and businesswoman augments her dispute-resolution skills.  With over 25 years’ experience as a dispute resolver, she has mediated and arbitrated a wide variety of domestic and international complex business contract and tort, financial, commercial, technology, crypto, venture capital, trade secrets, securities, labor and employment, real estate, health care and medical device disputes.  She is on the Large and Complex Case panel, the National, Commercial and Labor and Employment Arbitration and Mediation panels of the American Arbitration Association (AAA), as well as the International Centre for Dispute Resolution (ICDR), and the International Institute for Conflict Prevention & Resolution (CPR).
Ruth is a Fellow of the Chartered Institute of Arbitrators (FIArb), a Fellow of the College of Commercial Arbitrators (CCA), a Distinguished Fellow of the International Academy of Mediators (IAM), and a Certified Mediator with the International Mediation Institute (IMI).  A Northern California Super Lawyer, Ruth is also a past Chair of the Dispute Resolution Section of the American Bar Association, a founder of WIDR, and a former liaison to the ABA Commission on Women in the Profession.  She is on the Board of Directors of California Arbitration (CalArb) and also serves on the Council of the American Arbitration Association-International Centre for Dispute Resolution (AAA-ICDR) where she is co-chair of the Mediation committee and member of the Arbitration and Law and Practice standing committees. For more information see

Stephanie A. Mercer is Director, Litigation for Ryan LLC.  Prior to joining Ryan, she was Deputy General Counsel, Global Litigation for Cushman & Wakefield, Inc., a global real estate services firm headquartered in Chicago.  She has served as first chair in a variety of litigation areas, including all matters arising from property appraisal services, property management services, brokerage disputes, employment practices, and insurance coverage disputes.  She has significant alternative dispute resolutions experience, having participated in numerous arbitrations and mediations throughout her 25 years of legal practice.  She has a Bachelor of Science in Finance from the Wharton School of the University of Pennsylvania and a Juris Doctor from the University of Texas School of Law.

Kathleen Smalley (moderator) brings more than 40 years of experience – in business roles as a corporate officer, general counsel, director, and trustee; in transactional practice; in trial and appellate litigation; and in government service – to an ADR and consulting practice focused on resolution without the delay, expense, and inconvenience inherent in litigation. She has arbitrated, as sole arbitrator, panel member, or panel chair, a wide variety of disputes covering many legal disciplines. She formerly served as general counsel of public and private companies; a director of a public company; a trustee of CalSTRS, and a partner in law firms. She has taught courses at Harvard, Yale, Stanford, and UCLA Law Schools and UCLA’s Anderson School of Management and will teach in 2024 at the Harvard Graduate School of Design.   She served as a law clerk to Justice Sandra Day O’Connor at the US Supreme Court and to Judge John Minor Wisdom of the Fifth Circuit.  She holds degrees from Harvard Law School and Rice University.  She serves on American Arbitration Association panels and is a member of the National Academy of Distinguished Neutrals, the American Law Institute, the American College of Mortgage Lawyers, and the Council on Foreign Relations.

Marcus Salvato Quintanilla

Marcus Quintanilla serves as arbitrator, mediator, and counsel in domestic and international disputes.  A Fellow of the Chartered Institute of Arbitrators, he works primarily on cases in the construction, energy, and technology sectors, and on complex commercial matters.  He handles cases in English and Spanish and is comfortable working on cases governed either by Common Law or Civil Law.  He maintains arbitration chambers in San Francisco, Houston, and Miami.   

Marcus comes to neutral work after a 20-year career as an advocate focused on international arbitration and cross-border litigation.  As a partner in a leading international disputes firm, his clients ranged from multinational energy companies, closely-held family businesses, and global leaders in mining, infrastructure, semiconductors, and consumer brands.  

Marcus is on the arbitrator rosters of the ICDR, the AAA’s Commercial and Construction divisions, and the Energy Disputes Arbitration Center in Ankara, Turkey.  He teaches international arbitration at UC Davis Law School and serves in a range of professional groups including the ABA’s Forum on Construction Law, California Arbitration (CalArb), the Houston International Arbitration Club (HIAC), the Miami International Arbitration Society (MIAS), and the Club Español e Iberoamericano del Arbitraje (CEIA).

We are committed to accessibility! Virtual events are equipped with closed captioning. To request an in-person accommodation, send us a note at or contact us at 916-516-1760 for assistance.


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