Best practices for attendees
- Zoom is optimized for video conferences, so when possible join the meeting with the Zoom software/app (iOS, Android, Windows, or macOS) instead of calling in.
- First-time Zoom participants should log in ten minute early to download software and test audio/video settings. The first time you click on a Zoom meeting link, Zoom will prompt you to download the Zoom software.
- As a best practice you should mute your audio unless speaking. This is especially helpful to ensure high quality audio in large meetings.
- If available, audio quality will improve with the use headsets or earbuds
- If you need to sign into two devices, be sure to always mute one of the devices
- If you’re having trouble with your audio or video, it can be helpful to disconnect from a docking station or restart your computer
- If you’re having trouble connecting to Zoom, check the status of Zoom here: https://status.zoom.us/
- Zoom’s website has additional instructions and guides
Best practices for meeting organizers
- Become familiar with Zoom before the meeting. It’s helpful to hold a test meeting to become comfortable with the Zoom software.
- Use visual agenda to guide the meeting. For a long agenda that includes multiple documents, consider creating PowerPoint slides with links to the attachments.
- In your meeting invitation state if the meeting will be audio only or is video is preferred or recommended.
- If the vast majority of your attendees will be calling into the meeting, consider using a conference line instead of Zoom